Plaza Premium reopens airport lounges

Lounges have been reconfigured to encourage social distancing.

Airport hospitality specialist Plaza Premium Group has now reopened selected private airport lounges around the world.

The group manages airport hospitality services in 46 international airports, including private lounge spaces that are available to all travellers, regardless of airline or airline membership status.

Airports in Asia in which Plaza Premium lounges are now operational include Hong Kong, Macau, Taipei, Jakarta, Phnom Penh, Kuala Lumpur, Kota Kinabalu, Kuching, Penang and Langkawi.

To address pandemic travel concerns, ‘wellbeing ambassadors’ have been introduced across the portfolio and food services have been moderated for increased hygiene.

Plaza Premium Lounge at Gate 1 of Hong Kong International Airport closed in May for renovation and has now reopened with a reconfigured space to encourage social distancing and a mobile-friendly ‘smart’ self-ordering menu system.

“We are committed to continuously enhancing our lounges, which have become an integrated component of a journey, especially during and post-pandemic as travellers seek a safe and worry-free environment to relax and enjoy prior to boarding,” said Song Hoi-see, chief executive officer and founder of Plaza Premium Group.

A recent survey conducted by the group found that airport hygiene and safety is, unsurprisingly, a top priority for travellers. In response, Plaza Premium Group has launched ‘We Care For Your Wellbeing’, a programme that introduces temperature checks, frequent sanitisation of surfaces, provision of hand sanitisers, measures to encourage social distancing and a food service that minimises human contact.

“This is a crucial time for us to work with our airline and airport partners to rebuild trust and assurance in travel by providing a safe environment for travellers at the airport,” said Hoi-see.

Plaza Premium Lounges can be found in over 35 major international airports, including Greater China (Hong Kong, Macao, China, Taiwan), Southeast Asia (Cambodia, Indonesia, Malaysia, Philippines, Singapore), Australia, Americas (Brazil, Canada), Europe (Finland, Italy, U.K.), India and the Middle East (Oman, Saudi Arabia, United Arab Emirates).

Earlier this year the group opened a lounge in Dubai airport and in March Sydney joined Melbourne and Brisbane in offering a lounge service.