Shangri-La to offer free Covid cover

The coverage is available on stays until next summer.

The Shangri-La Group will be introducing free Covid-19 medical cover for its Singapore hotels.

From January 1, 2021, all international guests booking a stay at any one of Shangri-La’s four Lion City properties will receive automatic Covid coverage.

The policy includes up to SG$250,000 of emergency medical assistance if guests are diagnosed with Covid during a stay at a Shangri-La hotel.

The insurance is available to international guests travelling to Singapore as part of a Reciprocal Green Lane arrangement or if they have been issued with an Air Travel Pass.

Shangri-La operates four properties in Singapore, including Shangri-La Hotel Singapore, Shangri-La's Rasa Sentosa Resort & Spa, JEN Singapore Orchardgateway and JEN Singapore Tanglin.

The cover is underwritten by US insurance group, AIG, and along with emergency medical expenses, it also covers additional, room-only accommodation and travel expenses if a stay has to be extended for medical reasons. Access to emergency travel assistance will also be provided.

According to regional Shangri-La Group chief executive officer Chan Kong Leong, the group has kicked-off with Singapore because of the Singapore government’s proactive approach to relaxing travel restrictions.

“The Singapore government has... highlighted Covid-19 insurance coverage as a key enabler to rebuilding traveller confidence,” said Chan. “Arranging medical coverage at no additional charge for our Singapore-bound guests is yet another demonstration of the warm welcome we are extending to guests.”

To take advantage of the cover, bookings must be made for stays at a publicly listed rate directly with Shangri-La either online, via the Shangri-La Hotels & Resorts mobile app or by phone or email to Shangri-La reservations. Stays must take place between January 1 and June 30, 2021.

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